Privacy Policy
Effective Date: 02nd December 2024
Last Updated: September 2, 2026
1. Introduction — Who We Are
Boston Luxury Chauffeur & Limo Service (“we,” “us,” “our”) operates the website https://bostonluxurychauffeur.com/ (“Site”). We are owned and operated by Sacar LLC, located at 120 Madison Ave, Arlington, MA 02474, United States. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and your choices regarding your information.
By accessing or using our Site or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following categories of information from or about you:
a. Personal Information You Provide Directly
This includes information you submit when you:
Request a quote or make a booking
Contact us through forms or email
Sign up for newsletters or marketing
Create an account (if applicable)
Examples:
Name
Email address
Phone number
Billing information (if applicable)
Pickup/drop-off details
Payment card details (processed via third-party payment provider)
Comments or messages you send us
b. Automatically Collected Information
When you visit our Site, we automatically collect certain information using standard technologies:
IP address
Browser type and settings
Device identifiers
Pages visited and time spent
Log files and usage data
c. Cookies and Similar Technologies
We use cookies and tracking technologies (e.g., pixel tags) to:
Remember your preferences
Analyze site traffic and usage patterns
Provide marketing and advertising
You can disable cookies through your browser settings; however, some Site features may not work properly without cookies.
d. Embedded Content
Our Site may include embedded content (e.g., videos, maps). This content may collect data about your interaction with it, and this Policy does not govern those third parties. https://bostonluxurychauffeur.com/
3. How We Use Your Information
We may use your information for the following purposes:
To provide, operate, and maintain the Site
To process and fulfill service requests and bookings
To communicate with you (e.g., confirmations, reminders, customer support)
To improve our services, Site functionality, and user experience
To send you marketing and promotional communications (where permitted)
To analyze trends and better understand how visitors use our Site
To comply with legal and regulatory obligations
We will only use your data for the purposes described at or before the time of collection.
4. Legal Basis for Processing (Where Applicable)
To the extent required by law:
We process your personal data with your consent
Or to fulfill services you have requested
Or to comply with legal obligations
Or for our legitimate business interests (e.g., analytics, security)
5. Sharing Your Information
We do not share, sell, rent, or disclose personal information, including mobile numbers, with any third parties for marketing, promotional, or commercial purposes.
Customer information collected through our website, forms, or messaging channels is used solely for the purpose of providing our services and responding to customer inquiries.
Personal information is disclosed only when legally required, such as to comply with applicable laws, regulations, or lawful government requests.
At no time is customer data shared with external parties for advertising, lead resale, or SMS marketing on behalf of third parties.
6. SMS / Text Messaging
What this program is. Boston Luxury Chauffeur uses text messaging (SMS) for customer care only — to answer your questions and to service a quote, reservation, or payment you have asked us about. We do not send marketing or promotional text messages.
How we obtain your consent. We text you only if you have given us permission to do so. You may give permission by checking the optional consent box on a form on this website, by replying to a message you started with us, or by telling one of our representatives — including our automated phone assistant — during a call that we may text you. Consent is never a condition of any purchase or service, and you may decline without affecting your reservation. Calls with our automated phone assistant are recorded and transcribed, and where you give permission by phone that recording is our record of your consent.
Types of messages you may receive. Quote and reservation details and confirmations; changes to a booked trip; chauffeur and pickup updates; a secure payment link for a reservation you have agreed to; and replies to messages you send us.
Message frequency. Message frequency varies and depends on your activity with us. Messages are sent in response to your requests and to service your reservation; we do not send recurring campaigns.
Cost. Message and data rates may apply. These are charged by your mobile carrier, not by us.
How to opt out. Reply STOP to any message to stop receiving texts from us. You will receive one confirmation that you have been unsubscribed, and we will send no further messages unless you opt in again. You may also ask any of our representatives to remove you.
How to get help. Reply HELP to any message, call us at (888) 431-3815, or email us using the details in the “Contact Us” section below.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Sharing of your mobile information. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. We share your mobile number only with the service providers that deliver the messages on our behalf (for example, our messaging provider Twilio) and with the payment provider that hosts a secure payment link you have requested (Square), strictly to provide the service you asked for.
Your number and your reservation. Providing a mobile number and agreeing to receive texts is optional. If you prefer not to receive texts, our team will contact you by phone or email instead.
7. Third-Party Links and Services
Our Site may contain links to third-party websites or services that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these external sites.
8. Data Retention and Security
a. Retention
We retain personal information only as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required or permitted by law.
For example:
Booking records — retained for service and accounting purposes
Marketing data — retained until you opt out
b. Security
We implement reasonable administrative, technical, and physical safeguards designed to help protect your information against unauthorized access, loss, or misuse.
However, no method of transmission or storage is completely secure. If you believe your data has been compromised, please contact us immediately.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of your personal information we hold
Correction: Ask us to correct inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal exceptions)
Opt-out: Withdraw consent or opt out of marketing communications
Cookies: Manage or disable cookies via your browser settings
If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to request a list of personal information collected, disclosed, or sold in the last 12 months and the right to opt out of the sale or sharing of personal data (if applicable).
10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children without consent. If we learn that personal data of a child under 16 has been collected, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Policy from time to time. The “Effective Date” at the top will reflect when changes are made. Significant changes will be posted on this page, and when required, we will provide notice prior to changes taking effect.
12. Contact Us
If you have questions, requests, or concerns about your personal data or this Privacy Policy, please contact:
Email: info@bostonluxurychauffeur.com
Phone: +1 (888) 431-3815
Address: 120 Madison Ave, Arlington, MA 02474, United States