Privacy Policy

Effective Date: 02nd December 2024
Last Updated: 26th December 2024

1. Introduction — Who We Are

Boston Luxury Chauffeur & Limo Service (“we,” “us,” “our”) operates the website https://bostonluxurychauffeur.com/ (“Site”). We are owned and operated by Sacar LLC, located at 120 Madison Ave, Arlington, MA 02474, United States. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and your choices regarding your information. 

By accessing or using our Site or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information from or about you:

a. Personal Information You Provide Directly

This includes information you submit when you:

• Request a quote or make a booking

• Contact us through forms or email

• Sign up for newsletters or marketing

• Create an account (if applicable)

Examples:

• Name

• Email address

• Phone number

• Billing information (if applicable)

• Pickup/drop-off details

• Payment card details (processed via third-party payment provider)

• Comments or messages you send us

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information using standard technologies:

• IP address

• Browser type and settings

• Device identifiers

• Pages visited and time spent

• Log files and usage data

c. Cookies and Similar Technologies

We use cookies and tracking technologies (e.g., pixel tags) to:

• Remember your preferences

• Analyze site traffic and usage patterns

• Provide marketing and advertising

You can disable cookies through your browser settings; however, some Site features may not work properly without cookies. 

d. Embedded Content

Our Site may include embedded content (e.g., videos, maps). This content may collect data about your interaction with it, and this Policy does not govern those third parties. https://bostonluxurychauffeur.com/

3. How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and maintain the Site

• To process and fulfill service requests and bookings

• To communicate with you (e.g., confirmations, reminders, customer support)

• To improve our services, Site functionality, and user experience

• To send you marketing and promotional communications (where permitted)

• To analyze trends and better understand how visitors use our Site

• To comply with legal and regulatory obligations

We will only use your data for the purposes described at or before the time of collection. 

4. Legal Basis for Processing (Where Applicable)

To the extent required by law:

• We process your personal data with your consent

• Or to fulfill services you have requested

• Or to comply with legal obligations

• Or for our legitimate business interests (e.g., analytics, security) 

5. Sharing Your Information

We do not share, sell, rent, or disclose personal information, including mobile numbers, with any third parties for marketing, promotional, or commercial purposes.

Customer information collected through our website, forms, or messaging channels is used solely for the purpose of providing our services and responding to customer inquiries.

Personal information is disclosed only when legally required, such as to comply with applicable laws, regulations, or lawful government requests.

At no time is customer data shared with external parties for advertising, lead resale, or SMS marketing on behalf of third parties.

6. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these external sites. 

7. Data Retention and Security

a. Retention

We retain personal information only as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required or permitted by law.

For example:

• Booking records — retained for service and accounting purposes

• Marketing data — retained until you opt out

b. Security

We implement reasonable administrative, technical, and physical safeguards designed to help protect your information against unauthorized access, loss, or misuse.

However, no method of transmission or storage is completely secure. If you believe your data has been compromised, please contact us immediately.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information we hold

• Correction: Ask us to correct inaccurate or incomplete data

• Deletion: Request deletion of your personal data (subject to legal exceptions)

• Opt-out: Withdraw consent or opt out of marketing communications

• Cookies: Manage or disable cookies via your browser settings

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to request a list of personal information collected, disclosed, or sold in the last 12 months and the right to opt out of the sale or sharing of personal data (if applicable). 

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children without consent. If we learn that personal data of a child under 16 has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Policy from time to time. The “Effective Date” at the top will reflect when changes are made. Significant changes will be posted on this page, and when required, we will provide notice prior to changes taking effect.

11. Contact Us

If you have questions, requests, or concerns about your personal data or this Privacy Policy, please contact:

Email: [email protected]
Phone: +1 (508) 801-1111
Address: 120 Madison Ave, Arlington, MA 02474, United States